Frequently Asked Questions

Te Kāika is a kaupapa Māori health and social services provider dedicated to improving the wellbeing of Māori, Pasifika, and the wider community. We offer integrated healthcare, including medical, dental, mental health, and social services, ensuring whānau receive holistic, culturally responsive care.

Our services are available to all, with a focus on Māori, Pasifika, and low-income whānau who may face barriers to accessing traditional healthcare. We believe in providing equitable and affordable care to those who need it most.

Yes, enrollment is required to book an appointment and receive ongoing care. Our team can assist you with the enrollment process.

Once enrolled, you can book an appointment through our online system or by contacting our team.

We offer a range of health services, including:

• Primary Healthcare – General medical check-ups, chronic disease management, and preventative care.
• Dental Care – Affordable oral health services for all ages.
• Mental Health & Addiction Support – Culturally safe counselling and recovery services.
• Tamariki Ora / Well Child Nursing – Free health checks for children from birth to three years.
• Manaaki Ora Nursing – Support for chronic conditions like diabetes, respiratory issues, and heart health.

Te Kāika provides low-cost and free services depending on the type of care and eligibility criteria. Some services may have small fees, but we aim to keep healthcare as affordable as possible for whānau.

We offer wraparound support, including:

• Whānau Ora Navigation – Helping families identify their goals and access resources.
• Housing & Financial Support – Assistance with budgeting, benefit applications, and emergency support.
• Youth & Family Support – Programs to strengthen whānau resilience and wellbeing.
• Employment & Training – Helping individuals gain skills and connect with job opportunities.

We take a holistic approach to mental health, offering:

• Counselling and Therapy – Individual and whānau-focused sessions.
• Substance Abuse Programs – Support for addiction recovery.
• Community-Based Support – Culturally informed wellbeing initiatives.

Cultural identity is at the heart of what we do, We:

• Integrate tikanga Māori into our healthcare model.
• Work closely with iwi and community leaders.
• Provide culturally safe spaces where whānau feel comfortable and supported.

Yes, we collaborate with various partners, including Oranga Tamariki, Te Whatu Ora, and the Ministry of Social Development. These partnerships help us deliver integrated care that meets the unique needs of whānau.