How We Protect your Privacy
Te Kāika ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the New Zealand Privacy Act 2020.
1. Collection of Personal Information
We collect personal information from you when you interact with us, including but not limited to:
- When you visit our website
- When you contact us for services or inquiries
- When you sign up for newsletters or events
- When you provide feedback or participate in surveys
- When you engage with us on social media
The types of personal information we may collect include your name, contact details (such as phone number and email address), demographic information, and any other details relevant to the services we provide.
2. Use of Personal Information
We use your personal information to:
- Provide and improve our services
- Respond to your inquiries and requests
- Send you relevant updates, newsletters, or promotional materials (if you have opted in)
- Conduct surveys and research to enhance our offerings
- Comply with legal and regulatory requirements
- Maintain the security of our website and prevent fraud
We will not use your personal information for any purpose unrelated to the services we provide unless required by law or with your explicit consent.
3. Storage and Security
We take reasonable steps to ensure that your personal information is stored securely and protected against unauthorised access, loss, misuse, or disclosure. Your information is stored on secure servers and accessed only by authorised personnel.
While we implement security measures, we cannot guarantee complete security of information transmitted over the internet. Any transmission of personal data is at your own risk.
4. Disclosure of Personal Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
- With trusted third-party service providers who assist us in delivering our services (e.g., website hosting, IT support, or marketing tools)
- When required by law, regulation, or legal process
- To protect the rights, safety, or property of Te Kāika, our clients, or others
- In the event of a business transfer, merger, or reorganisation
Any third parties with whom we share your personal information are required to adhere to privacy obligations consistent with this policy.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us analyse website traffic, personalise content, and improve our services. You can adjust your browser settings to refuse cookies; however, this may affect website functionality.
6. Accessing and Correcting Your Information
Under the Privacy Act 2020, you have the right to request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us at:
Te Kāika
25 College Street, Caversham, Dunedin
Email: reception@tekaika.nz
Phone: 03 471 9960
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we handle your personal information.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Te Kāika
25 College Street, Caversham, Dunedin
Email: reception@tekaika.nz
Phone: 03 471 9960
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described.